What are the accepted methods of payment for car rentals?

We accept various methods of payment, including credit cards, debit cards, and cash deposits. Please check our terms and conditions for specific details.

Is insurance included in the rental price?

Basic insurance coverage is typically included in the rental price. However, customers have the option to purchase additional insurance coverage for added peace of mind.

Can I modify or cancel my reservation?

Yes, reservations can usually be modified or canceled, but it may be subject to a fee depending on the timing and terms of the reservation. Please contact our customer service team for assistance.

Are there any mileage restrictions?

Most rentals come with unlimited mileage, but some rental agreements may have mileage restrictions. Please review your rental agreement or contact us for more information.

Can I rent a specific make or model of car?

While we strive to accommodate preferences, we cannot guarantee the availability of specific makes or models. However, we offer a diverse fleet of vehicles to choose from.

Do I need to return the car with a full tank of gas?

Yes, we require that rental cars be returned with a full tank of gas to avoid refueling charges. If the car is returned with less than a full tank, refueling fees may apply.

Can I cross borders with the rental car?

Depending on the rental agreement and destination, cross-border travel may be permitted with prior authorization and additional fees. Please inform us in advance if you plan to travel across borders.

What if I return the car early?

Early returns are generally permitted, but please note that rental rates are based on the agreed-upon rental period. No refunds are provided for early returns, and additional charges may apply.

Are child seats or GPS devices available for rent?

Yes, we offer child seats and GPS navigation devices for rent at an additional charge. Please request these items at the time of booking to ensure availability.

What happens if the car breaks down during my rental?

In the event of a breakdown, please contact our 24/7 roadside assistance hotline for immediate support. We will arrange for repairs or a replacement vehicle to minimize disruptions to your travel plans.